Support

As part of our standard terms, we offer 09:00hrs to 21:00hrs [Monday-Friday]¹ technical support services to customers who take our support and maintenance agreements.

Please select the product family that you would like further information on. To contact support please use the following details;

Email:support@i-sware.com please provide as much information regarding the issue. Please send only one issue per email. Only registered email addresses can submit requests for assistance.

Support Telephone: 0845 519 0315

Surface mail: please mark all correspondence with "SUPPORT TEAM" to the following address;

InterSoftware,
INTEC
Parc Menai
Bangor, Gwynedd
LL57 4FG

Should you wish comment on any part of our services please email customer_feedback@i-sware.com and we shall endeavour to deal with your query.

¹Excluding public holidays [English]
²Calls are recorded for training purposes